Preliminary Article – Definitions

For the purposes of these Terms and Conditions, the following expressions shall have the meanings assigned to them below:

The Company ALTÉA RIVIERA: refers to the sole proprietorship ALTÉA RIVIERA, represented by Anaïs Roy, whose registered office is located at [address to be completed]
SIRET: pending
VAT: pending
Email: a.roy@alteariviera.com

Client: refers to any individual or legal entity who signs a quotation or purchase order, whether in paper or electronic form.

Services: refers to all types of services provided by ALTÉA RIVIERA on behalf of the Client, including but not limited to:

  • Product launch & development
  • Store inauguration / opening
  • Temporary pop-up stores
  • Photoshoots (location, team, product)
  • Trend monitoring and moodboards
  • Events & team building (seminars, themed evenings, trade fairs, event management)
  • Communication & marketing (activation plans, ad campaigns, sales tools, branding, social media)
  • Strategic consulting & audit (marketing audit, competitive analysis, recommendations, action plans)
  • Press relations (events with journalists and media)

Supplier: refers to any individual or legal entity with whom ALTÉA RIVIERA enters into any contract directly or indirectly related to the Services.

Article 1 – Scope of Application

These General Terms and Conditions express the entire agreement between the parties. They form the sole basis of the commercial relationship between ALTÉA RIVIERA and its Clients, who are deemed to accept them without reservation.

They apply, without restriction or reservation, to all Services rendered by ALTÉA RIVIERA to its Clients, regardless of any clauses that may appear in the Client’s own documents, including its general terms of purchase.

In accordance with applicable regulations, these Terms and Conditions are available to any Client upon request, to allow them to place an order with the Service Provider.

Any order for Services implies the Client’s unconditional acceptance of these General Terms and Conditions of Sale.

Article 2 – Purpose

These Terms and Conditions define the rights and obligations of ALTÉA RIVIERA and its Clients.
Only the specific conditions stated on the quotation signed by the Client and these General Terms govern the contractual relationship.

They prevail over any conflicting clause contained in documents issued by the Client.

Article 3 – Pricing and Scope of Services

All prices are quoted exclusive of taxes (VAT not included). The prices and deadlines indicated on the quotation are valid for one (1) month from the date of issue.

They are firm and non-revisable during this period.
The service includes only what is explicitly listed in the quotation accepted by the Client. Any additional service will be subject to a separate quotation.

Article 4 – Orders and Payment

A 50% deposit is required upon signing the quotation.
The remaining 50% is due at the end of the service, prior to the delivery of deliverables.

Any payment delay beyond 30 days from the invoice date will incur late payment penalties at the legal rate in effect.
A fixed recovery charge will also apply, in accordance with the law.

The deposit is non-refundable in the event of cancellation by the Client after the quotation has been signed.

Payments may be made by bank transfer or cheque. Any other payment method must be approved in advance.

Validation of the order by the Client constitutes full and unconditional acceptance of these Terms.

Article 5 – Unaccepted Proposals

Quotations from ALTÉA RIVIERA are free of charge.

Projects not accepted by the Client must be returned in full (digital and physical documents) and remain the exclusive property of ALTÉA RIVIERA.

Article 6 – Force Majeure

ALTÉA RIVIERA shall not be held liable for any delay or failure to perform caused by force majeure or unforeseeable events such as, but not limited to, acts of civil or military authorities, strikes, fires, floods, water damage, storms, lightning, accidents, riots, pandemics, terrorist attacks, failure of third-party suppliers, or any external circumstance preventing performance.

Article 7 – Termination Clause

In the event of breach of obligations by either party — including non-performance of the service by ALTÉA RIVIERA or non-payment (in full or in part) by the Client — the contract may be terminated by the other party by operation of law.
Termination will take effect thirty (30) days after a formal notice remains unanswered.

In the case of default or partial non-payment by the Client, ALTÉA RIVIERA may request restitution or compensation for the service, with any deposits retained as liquidated damages.

Article 8 – Governing Law and Jurisdiction

These Terms are governed by French law.
In the absence of an amicable resolution, the Commercial Court of Chambéry shall have sole jurisdiction over any disputes relating to the interpretation or performance of the contract.

DIGITAL AND COMMUNICATION SERVICES

Article 9 – Scope of Services

ALTÉA RIVIERA undertakes to develop, using its own resources or subcontractors, the websites, media, or elements described in the quotation, using software and content management systems (CMS).

Acceptance of the quotation by the Client confirms their understanding and agreement to the listed services and deliverables.

Any studies, reports, information, quotations, or specifications prepared by ALTÉA RIVIERA remain its exclusive property and may not be disclosed by the Client.

Article 1.2 – Project Specifications

The Client agrees to promptly provide a project brief containing all necessary elements (texts, meetings, documents, photos, etc.).
The project will commence only upon receipt of this brief and payment as per Article 4.

Any substantial modification to the initial brief will result in additional billing.
If the Client does not have a brief, ALTÉA RIVIERA will provide a simple template.

Article 1.3 – Cooperation Between Parties

Both parties agree to actively cooperate to ensure proper execution of the contract.
Each must communicate any difficulties as they arise, allowing the other to take appropriate measures.

ALTÉA RIVIERA has informed the Client that the timely delivery of services depends on such active collaboration.
Failure to cooperate may cause significant delays.
If necessary, the Client may appoint a project manager or create a monitoring committee.

Both parties are bound by an obligation of good faith.

Article 1.4 – Confidentiality

ALTÉA RIVIERA and the Client agree to keep all information and documents obtained during the execution of the contract strictly confidential, regardless of their nature (financial, technical, social, or commercial).

This clause does not prevent ALTÉA RIVIERA from mentioning the Client’s name, project title, or description of the work performed in its portfolio, advertisements, or commercial documents.
This right does not grant ALTÉA RIVIERA any ownership or trademark rights beyond this purpose.

In accordance with the French Data Protection Act of January 6, 1978 (amended in 2004), you have the right to access and rectify information concerning you by contacting [email address] or by mail at ALTÉA RIVIERA.

Article 1.5 – Delivery

Delivery and availability times are given for information purposes only and do not constitute a binding commitment.
Nevertheless, ALTÉA RIVIERA will make every reasonable effort to meet the stated deadlines.

Article 1.6 – Acceptance

After testing, the website will go live, and both parties will perform a conformity check against the specifications.
An acceptance report will be signed by both parties, noting any reservations.

Article 1.7 – Intellectual Property and Credits

The Client acknowledges full responsibility for all textual and visual content used in the project and confirms understanding of intellectual property laws.

Unless explicitly stated otherwise, ALTÉA RIVIERA reserves the right to include a commercial credit, such as:
“Designed by ALTÉA RIVIERA”.

Article 1.8 – Ownership of Production

All elements provided by the Client remain their property.
Modified elements involving ALTÉA RIVIERA’s programming remain partially owned by ALTÉA RIVIERA.

Programming and/or IT creations are provided under a usage license only.
Copying or authorizing the copying of code is strictly prohibited.
Provision of code does not imply transfer of intellectual property rights.

A credit link to ALTÉA RIVIERA with a link to [website URL to be provided] must remain visible on each page, unless the site is fully redesigned or removal is justified.

Source code ownership remains with ALTÉA RIVIERA, which grants only a right of use.
Any third-party use may result in compensation claims.

All code, database configurations, and technological elements are protected by copyright.
Reproduction or redistribution of any content or downloadable file is prohibited.

The Client is granted usage rights for the created graphical, visual, and sound elements only within the context of the website produced by ALTÉA RIVIERA.

Article 1.9 – Warranties and Liability

ALTÉA RIVIERA is bound by an obligation of means, not of result.
It will use all available resources to achieve a reliable outcome but cannot be held liable for losses related to supplied materials or distribution.
The Client must provide necessary information and report issues promptly.
ALTÉA RIVIERA advises but does not guarantee results, particularly if recommendations are not followed.

Article 1.10 – Subcontracting

ALTÉA RIVIERA may subcontract all or part of the services without Client objection, remaining responsible for overall quality.
The Client agrees to cooperate equally with ALTÉA RIVIERA and its subcontractors.

Article 9 – Insurance

ALTÉA RIVIERA certifies that it holds professional liability insurance for the duration of the contract.

Article 10 – Assignment and Transfer

The contract may be assigned or subcontracted by ALTÉA RIVIERA without prior Client approval.
The Client agrees to the possible transfer of this contract to a third party.

Article 11 – Disputes

In case of dispute, the parties agree to seek an amicable resolution within one (1) month.
Failing agreement, the competent Commercial Court of [to be specified based on ALTÉA RIVIERA’s location] shall have jurisdiction.

Article 12 – Termination

The contract may be terminated fifteen (15) days after formal notice in the event of a serious breach, such as non-payment or violation of intellectual property rights.

Article 13 – Independence

This contract does not create any relationship of agency, partnership, or subordination between the Client and ALTÉA RIVIERA.

PERSONAL DATA PROTECTION

Article 14 – Data Collection

Personal data collected may include:
name, surname, email, date of birth, connection data, location, payment details, address, phone number, and cookies (which may be enabled or disabled via browser settings).

Use of Personal Data

At ALTÉA RIVIERA, personal data are collected to provide, improve, and secure our services. Specifically, they are used to:

  • Enable access and use of the platform;
  • Ensure smooth and optimized operation;
  • Manage payment services;
  • Verify and authenticate user information;
  • Facilitate communication between users;
  • Provide personalized support;
  • Personalize content and advertising;
  • Prevent fraud and ensure data security;
  • Manage disputes;
  • Send commercial or promotional information according to user preferences.

Sharing of Personal Data

Data may be shared with third parties only in the following cases:

  • With payment service providers and banking partners;
  • When publishing information in public areas;
  • When authorized by the user;
  • When external providers are used for support, advertising, or payment;
  • When required by law or court order;
  • In case of merger, acquisition, or transfer of assets, with prior notice to users.

Data Transfers

As part of an international structure, ALTÉA RIVIERA may transfer, store, or process your data in the United States.
By using our services, you consent to this transfer.
ALTÉA RIVIERA complies with the EU–US Privacy Shield framework to ensure protection of personal data.

Security and Confidentiality

Technical, organizational, and physical measures are in place to protect personal data against unauthorized access, alteration, or destruction.
However, as the Internet is not completely secure, absolute protection cannot be guaranteed.

User Rights

You have the right to:

  • Update or delete your data directly via your account;
  • Request account deletion via contact@alteariviera.com (note: some public data may remain visible);
  • Access, correct, or delete inaccurate or outdated data upon request (proof of identity may be required).

Policy Updates

ALTÉA RIVIERA reserves the right to modify this policy.
Updates will be published on our website and communicated by email at least fifteen (15) days before taking effect.
If you disagree with the changes, you may delete your account.

Publicity Rights

Unless explicitly refused by registered mail, ALTÉA RIVIERA reserves the right to use your project or collaboration as a reference for commercial or communication purposes, including photos, videos, and text content.